Kubota (UK) Ltd has announced the appointment of Krissi Holt and Neil Scott to the role of aftersales dealer managers for Kubota agricultural, groundcare and construction equipment.
These new roles follow internal promotion and expansion at Kubota UK Ltd, and represent additional investment in aftersales, creating further dealer support for parts supply, service knowledge and warranty within Kubota’s ongoing dealer development programme. The aftersales dealer manager role is one that adds value to the customer service experience by improving the relationship between dealer and customer.
Supporting the dealer network across the East and South East of England, Holt joins the business with 10 years of industry experience. Her last six years were with Lister Wilder as a service manager before progressing to a pre-delivery inspection centre as a key account manager.
“Having worked in a dealership I have a thorough understanding of the challenges that dealers face,” said Holt. “And that past experience certainly helps in my role as an aftersales dealer manager, to support their businesses. Being able to work directly for a manufacturer is the career progression I sought, and with Kubota, my new role opens up many more possibilities beyond working solely within the groundcare sector.”
Scott, who is Kubota’s aftersales dealer manager for agricultural, groundcare and construction equipment covering the Midlands, North West of England and Wales, brings with him 11 years of industry experience, having worked for two Cheshire-based dealerships – the latter as parts manager for Cheshire Farm Machinery.
“I was always interested in tractors and machinery, even at school,” says Scott. “And after I completed higher education at Reaseheath College, I saw opportunities to progress through the trade working with high-profile dealerships. When my Kubota aftersales dealer manager was promoted, I saw an opening to further develop my career by joining a manufacturer.”
Commenting on the new aftersales dealer manager roles, Kubota’s agricultural and groundcare sales manager Tim Yates said: “This is a great opportunity to further develop the support available for our dealers, as we continue to reach many more customers across the industries in which we operate.”